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本帖最后由 先锋小编 于 2011-5-26 15:35 编辑


How does an organisation use Resources and Capabilities in creating value?
a) They are used to create value in the form of output for production management
b) They are used to create value in the form of goods and services
c) They are used to create value to the IT organisation for Service Support
d) They are used to create value to the IT organisation for Service Delivery




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richard 该用户已被删除
richard 发表于 2011-5-26 15:55:06
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richard 该用户已被删除
richard 发表于 2011-5-26 16:01:54
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bs15000 发表于 2011-5-26 16:28:32
答案b
参考 SS 3.2.1 Resources and Capabilities
SS 3.2.1 Resources and Capabilities.jpg
先锋小编 发表于 2011-5-26 19:58:23
正确答案:b
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