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Director, IT Operations and Production    年薪40-60W (优秀人选可以微浮动一下下) 工作地点:北京三里屯
Engineering | Beijing, China
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The Role
We are looking for an experienced Director of Operations & Production to lead our production operations and support for a thriving international start-up. You will be challenged to manage and improve production support teams of the world’s #1 app store analytics product suite, to ensure flawless operational execution of our products in production. You will be responsible for the stability, performance and improvement of an innovative analytics platform that has the potential to impact the economics of the global app publisher ecosystem. You will lead automation and process improvement initiatives aimed at eliminating points of failure.
Responsibilities
    Ensuring the performance and availability of our 24/7 online services and timely delivery of customer end products
    Directly managing 3 different teams including Production Operations and a Production Delivery team and Global Office IT
    Managing, identifying and delivering improvements for all office and production networks, services and internal processes
    Managing production performance such as forecast, proactive risk assessment, backlog, SLA and other key performance metrics
    Supervising budget and monitoring expenses
    Liaising with Engineering team and Product Managers
    Providing platform support including troubleshooting, root cause analysis, and problem resolution
    Understanding of strategic goals & priorities and focusing people on the most important organizational priorities
    Interfacing with internal/external partners when required to ensure successful and secure platform operations
You
You should be an experienced Director of Operations or Production Support who has international experience and a strong technical background:
    10 years plus working experience, including at least 3 years in a similar role managing a team accountable for production and production support work with regular timeline deliverables (Big web site, SaaS platform, other)
    Strong systems and operations strategy, ability to communicate, convince and create a shared vision for management, as well as line staff
    Be recognized as an individual with outstanding leadership skills, professionalism, communication, business acumen, integrity and planning capabilities
    Strong technical background and particularly in:
        Linux, Windows systems
        Network
        Large scale DB and Big Data technologies
        Amazon Web Services and Web technologies
        Monitoring systems
    Experience in Linux production environment is a must
    Very strong troubleshooting, issue resolution and problem solving skills.
    ITIL experience a plus
    Ability to work across multiple functions, develop strong relationships and influence people, including senior stakeholders
    Ability to be flexible, follow tight deadlines, organize and prioritize work over multiple work streams
    Develops budget and monitors expenses
    Highly motivated, and results-oriented with the ability to convey those qualities to others
    Multi-cultural and multi-region management experience preferred
    Passion for mobile apps, advertising and analytics
    Excellent written and communication skills
    Fluent English is a must
    Fluent Mandarin is a plus
    Should be excited about exponential growth opportunities at a successful start-up
    BS or higher degree in Computer Science or related discipline required



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lionking 发表于 2014-8-14 10:24:07
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