本帖最后由 alex 于 2010-12-24 17:31 编辑
book 5
ITIL v3 原版教材汇总 ITIL_V3_SERVICE_DESIGN_2.pdf
book 6
ITIL v3 原版教材汇总 ITIL_V3_SERVICE_IMPROVEMENT_5.pdf
book 7
ITIL v3 原版教材汇总 ITIL_V3_SERVICE_OPERATION_4.pdf
book 8
ITIL v3 原版教材汇总 ITIL_V3_SERVICE_TRANSITION_3.pdf
book 9
ITIL V3 经理升级考指南V1.0 [整理BY SAN].docx
(SAN is me lar :lol) |
alex
发表于 2010-12-16 16:04:33
