PALO ALTO, Calif., Oct. 22, 2012 HP announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management (ITSM) solution that delivers a simple-to-use, modern experience that enables IT professionals to increase productivity while managing and delivering high-quality services.

HP Service Anywhere
Through an intuitive interface, built-in ITIL best practices and collaboration tools for sharing and recording information to create a “social service desk,” SaaS-based HP Service Anywhere simplifies ticket, incident, problem and change management and delivers robust features to improve first-call resolution. It also offers significant enhancements in process design, task creation, form editing, and table creation and editing to reduce the cost of configuration and on-going maintenance and simplify upgrades.

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