本帖最后由slbenben于2017-2-611:17编辑
ProjectManager:AgileDevelopment:anycity
JobDescription
ExperiencewithinAgileDevelopmentenvironments
Technicalapplicationsupportexperienceisrequired(for7*24hoursservice)
ExperienceinChangemanagement,Incidentmanagement&problemmanagement
ExperienceinSoftwareConfigurationmanagementandautomatedsoftwaredeployment
Experiencewithschedulingutilities
ExperiencewithtoolssuchasJenkins+,Git/hub,Stash,Netezza,Cognos,Cloud
HighpassiononProjectmanagementwork
ExcellentEnglishcommunicationskills
Capableof
PrioritizeissuesraisedandresolveaccordingtoSLAs
Coordinateescalationandresolutionofmajorserviceissues.
Reportpromptlytomanagementandbusinesspartnersregardingcriticaloutagesuntilresolutionincludingregularstatusreportstomanagementonapplicationstatusandothermetrics.
Allocateresourcestoresolveproblems/incidents.
Developrelationswithbusinesscommunityandtheoutsourcedserviceproviders.
Discussallproductionsupportaspectswithapplicationdevelopmentmanagement.
Providetechnicalsupportforproductioncyclesjobsandtroubleshootsissues.
Arrange,assign,adjustandmonitorshiftstohaveappropriatecoverage.
Interactwithinfrastructure,releasemanagement,changemanagement,QA,DBAandapplicationteams.
Manageoff-shore,outsourcedvendortoanSLAandexecutionofcriticalsituations.
Supervisesdailyactivitiesforproductioncontrolandcomputerpersonneltoensuretimelyandeffective
Reporting,tracking,follow-up
Communicationofproblemswiththeusercommunity
release/deployment
operationalreadiness
capacity/availabilitymanagement
applicationmonitoring
serviceanalyticsandreportingactivites.
Overseeandcoordinatetechnicalsupportforend-usertraining,productiontestingandequipmentmodifications.
RequiredExpertise
ExperiencewithinAgileDevelopmentenvironments
Technicalapplicationsupportexperienceisrequired(for7*24hoursservice)
ExperienceinChangemanagement,Incidentmanagement&problemmanagement
ExperienceinSoftwareConfigurationmanagementandautomatedsoftwaredeployment
Experiencewithschedulingutilities
ExperiencewithtoolssuchasJenkins+,Git/hub,Stash,Netezza,Cognos,Cloud
HighpassiononProjectmanagementwork
ExcellentEnglishcommunicationskills
PreferredExpertise
PrioritizeissuesraisedandresolveaccordingtoSLAs
Coordinateescalationandresolutionofmajorserviceissues.
Reportpromptlytomanagementandbusinesspartnersregardingcriticaloutagesuntilresolutionincludingregularstatusreportstomanagementonapplicationstatusandothermetrics.
Allocateresourcestoresolveproblems/incidents.
Developrelationswithbusinesscommunityandtheoutsourcedserviceproviders.
Discussallproductionsupportaspectswithapplicationdevelopmentmanagement.
Providetechnicalsupportforproductioncyclesjobsandtroubleshootsissues.
Arrange,assign,adjustandmonitorshiftstohaveappropriatecoverage.
Interactwithinfrastructure,releasemanagement,changemanagement,QA,DBAandapplicationteams.
如果有意向,请联系请联系xukeju@cn.ibm.com
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