【考题训练第二十期】Which of the following would technology help to support?

先锋小编

Which of the following areas would technology help to support?
1. Self Help
2. Measurement and reporting systems
3. Release and deployment
4. Process design
a) 1, 2 and 3 only
b) 1, 3 and 4 only
c) 2, 3 and 4 only
d) All of the above

上一篇：如何让IT与企业业务间联系更紧密？
下一篇：ITIL V3 - Process Model

bs15000 · 发表于 2011-6-13 23:15:08

SO7.1.1 Self Help

ST7 Technology Considerations

SD7.1 Servic Design tools

先锋小编 · 发表于 2011-6-8 12:13:34

答案：d

【考题训练第二十期】Which of the following would technology help to support?

评论