ITSS综合网管典型设计文档清单
20150617MONICAZHANG
目录
1引言...........................................................................................................................11.1背景................................................................................................................11.2编写目的........................................................................................................11.3目标读者........................................................................................................2ITSS工具
2设计原则...................................................................................................................32.1统一、灵活的管理模式................................................................................32.2开放性与可扩展性........................................................................................42.3高可用性........................................................................................................42.4安全性............................................................................................................5
3环境描述...................................................................................................................63.1管理范围........................................................................................................63.2管理对象........................................................................................................6
4综合网管系统逻辑架构设计...................................................................................7ITSS团购4.1总体设计........................................................................................................74.2管理架构........................................................................................................84.3系统逻辑层次..............................................................................................114.3.1数据逻辑层........................................................................................114.3.2服务逻辑层.......................................................................................12
3、告警展现服务：对统一告警管理平台的输出数据进行展现，.......................144.4逻辑对象命名规则......................................................................................154.4.1基本对象命名规范...........................................................................154.4.2被管理资源编码规则.......................................................................17ITSS软件4.4.3统一告警编码规则...........................................................................174.4.4统一性能数据编码规则...................................................................194.4.5网管服务器命名规范.......................................................................204.4.6基本对象级别划分...........................................................................204.4.7设备级别与监控指标级别的映射...................................................21
5综合网管系统物理架构.........................................................................................225.1总体设计......................................................................................................225.2物理结构......................................................................................................23
6综合网管系统功能模块设计.................................................................................25ITSS认证6.1网省综合网管系统功能总体设计..............................................................256.2网省与地市功能分工..................................................................................266.2.1网省集中监控中心...........................................................................266.2.2网省地市网管中心...........................................................................276.3数据采集器..................................................................................................286.3.1数据采集层.......................................................................................286.4性能管理功能模块......................................................................................306.4.1性能管理架构...................................................................................306.4.2网络性能管理...................................................................................316.4.3系统性能管理...................................................................................326.4.4性能监控指标...................................................................................326.4.5性能数据处理...................................................................................326.5告警管理功能模块......................................................................................346.5.1告警管理架构...................................................................................366.5.2告警数据内容...................................................................................366.5.3告警等级...........................................................................................366.5.4告警响应...........................................................................................386.5.5告警处理规则...................................................................................396.6IT资源管理功能模块..................................................................................416.6.1IT资源管理架构...............................................................................416.6.2IT资源管理数据处理的对象...........................................................426.6.3IT资源管理的内容...........................................................................42ITSS培训6.6.4IT资源管理数据处理的功能...........................................................436.6.5IT资源管理扩展功能.......................................................................456.7业务服务管理功能模块..............................................................................466.7.1业务服务管理架构...........................................................................466.7.2业务服务管理模块功能...................................................................466.7.3业务服务模型...................................................................................476.7.4业务服务管理模块逻辑...................................................................486.8统一展现平台功能模块..............................................................................496.8.1拓扑展现功能说明...........................................................................496.8.2运行展现功能说明...........................................................................516.8.3告警展现功能说明...........................................................................516.8.4运行报表功能说明...........................................................................52
7综合网管系统权限管理.........................................................................................557.1综合网管系统权限管理架构......................................................................557.1.1授权单位...........................................................................................55ITIL培训7.1.2权限管理架构...................................................................................567.1.3授权管理功能架构...........................................................................577.1.4身份验证和权限验证.......................................................................587.2用户管理......................................................................................................607.3角色管理......................................................................................................60
8接口设计规范.........................................................................................................628.1接口协议......................................................................................................628.2接口原则......................................................................................................638.3上下贯通接口..............................................................................................658.3.1上下贯通的前提...............................................................................668.3.2网省与国网中心贯通接口...............................................................678.4采集层和被管对象的接口..........................................................................688.5采集层和集中告警平台的集成接口..........................................................708.6网管平台和IT资产管理平台集成接口....................................................71ISO20000培训8.7网管监控平台和流程平台集成接口..........................................................738.7.1告警双向集成接口...........................................................................748.7.2统一配置库集成接口.......................................................................778.7.3日常操作集成接口...........................................................................788.8知识管理集成接口......................................................................................798.9与其它第三方接口......................................................................................85
9综合网管系统管理维护设计.................................................................................879.1综合网管系统自管理..................................................................................879.2数据备份与存储..........................................................................................879.2.1数据存储要求...................................................................................879.2.2数据备份策略...................................................................................88ITSS考试9.2.3数据清理策略...................................................................................889.3综合网管系统日志管理..............................................................................889.3.1综合网管系统日志信息...................................................................889.3.2综合网管系统日志清理...................................................................899.4综合网管系统安全性..................................................................................899.4.1管理系统访问控制...........................................................................899.4.2权限、角色、用户管理...................................................................899.4.3数据存储安全...................................................................................929.4.4与外网之间的网络隔断...................................................................929.4.5日志分析...........................................................................................929.4.6操作系统漏洞的管理.......................................................................929.4.7安全技术手段...................................................................................939.4.8其它非技术的手段...........................................................................93
10附件一数据模型设计.........................................................................................9410.1概述............................................................................................................9410.2性能数据模型............................................................................................9410.2.1PN网络设备...................................................................................9410.2.2PL网络链路....................................................................................9710.2.3PH主机设备...................................................................................9810.2.4PD数据库.....................................................................................10110.2.5PM中间件.....................................................................................10410.2.6PS存储管理..................................................................................10810.2.7PB备份管理..................................................................................11110.2.8PV标准应用服务..........................................................................11210.2.9PA其他应用...................................................................................11510.2.10告警类别......................................................................................11510.3告警数据模型..........................................................................................11710.4IT资源信息库模型..................................................................................11710.4.1网络设备资源信息模型................................................................11810.4.2网络链路资源信息模型................................................................11910.4.3服务器资源信息模型....................................................................11910.4.4数据库资源信息模型...................................................................12010.4.5中间件资源信息模型...................................................................120ITSS体系
11附件二设备分级...............................................................................................12112附件三一级设备监控指标...............................................................................12413附件四二级设备监控指标...............................................................................12514附件五三级设备监控指标...............................................................................13815附件六四级设备监控指标...............................................................................14316附件七安全保密要求高的主机设备监控指标...............................................144
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