bs15000 发表于 2012-11-21 17:32:21

PinkElephant对各大厂商软件流程支持情况介绍---BMC

BMC Remedy IT Service Management Suite 7.6.04


11 Processes

AVMCHGEVIMKM
PMRELRFSACMSCM
SLM



AVM = Availability ManagementPM = Problem Management
CAP = Capacity ManagementREL = Release & Deployment Management
CHG = Change ManagementRF = Request Fulfillment
EV = Event ManagementSACM = Service Asset & Configuration Management
FM = Financial ManagementSCM = Service Catalog Management
IM = Incident ManagementSLM = Service Level Management
ITSCM = IT Service Continuity ManagementSPM = Service Portfolio Management
KM = Knowledge Management

gallon 发表于 2012-11-22 08:30:06

学习,学习!!

拉倒 发表于 2014-4-22 12:21:41

楼下的接上

sallyharker 发表于 2014-6-20 13:23:51

蓝采和 发表于 2014-7-2 17:23:05

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