renzhehongyi
发表于 2013-11-14 22:32:40
我来回复以便查看
forevergxh
发表于 2013-11-15 10:10:29
hdlover
发表于 2013-11-21 10:49:37
初学ITIL。感谢分享。学习一下。
buchiqincai
发表于 2013-11-21 11:28:03
xinchao2005
发表于 2013-11-21 14:46:34
implemetation is very tough for all service improvement